Inducting an international workforce
New Zealand Trade and Enterprise (NZTE) is the government agency charged with helping New Zealand businesses grow internationally.
Connecting a distributed workforce to one purpose.
NZTE has an international workforce of customer managers, business development managers, market analysts, trade commissioners, and support staff.
They wanted their online learning to connect better with their experienced knowledge workers, introducing new starters to NZTE’s strategy and purpose, values and culture, and key policies.
Meaningful activities and shared stories.
Replacing the cartoon-style surface-level fun of the existing modules allowed for more meaningful online interactions designed to create a deeper connection and lead to better conversations with managers and customers.
We showcased videos of international team members sharing stories to bring concepts to life and build a sense of community.
Adding values-based activities lets learners select or add personal commitments and produce conversation guides to discuss with their leader.
Practical topics like information security are made up of scenario-based activities that let learners apply what they already know and learn from mistakes.
A One Global Team approach to learning.
The successful approach continues to be applied to a growing learning suite, reinforcing NZTE’s connection and purpose through online modules, animations, and virtual learning – forming a wider learning experience that connects their global team.